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The evolution of concepts of quality management

The essence of the category "concept" has been defined. Author’s definition of "the concept of quality management" has been proposed. Theoretical and methodological approaches to the evolution of the concepts of quality management have been substantiated. The basic trends and patterns of quality management concepts have been analyzed, according to the analysis and systematizations of approaches to the study of the concept of periodization. The classification of the quality management have been developed.

Key words: quality, quality management, concept, concept of quality management, Total Quality Management (TQM), international standards ISO 9000 and 14000, system of management of  a company.

Buriak R.


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2013
ECONOMICS AND MANAGEMENT APC №10 2013